Thanks
for visiting HomeandPersonalSecurity.com.
Every day we help more than 1000 customers find the Home Security
Systems and Home Security Alarms they need. With a selection of over 1000 Home Security
Systems products you are sure to find just the item you are looking
for. We have been in the Home Security Systems
business since 1998 and truly appreciate the opportunity
to serve you today and in the future!
Having trouble placing an order online?
Have a question about a product? Want to check on the status
of your Home Security Systems order?
Call our friendly and knowledgeable customer service department and
they can take your order over the phone, give you more info about
a product and answer any other questions you may have.
Contact HomeandPersonalSecurity.com
Email
admin@HomeandPersonalSecurity.com

Return Policy on all
Home Security Systems products
If you are not fully satisfied within 14 days of the
delivery date, please return your order to us. Call our dedicated
customer service at 1-801-486-4156 and they will assign to you a Return
Authorization Number (RAN) which allows us to keep track of the return.
NOTE: We will
not accept returned packages if a RAN has not been assigned to the
order. If you return a package with out having been
assigned a RAN the package will be denied and returned to you and
all associated costs will be your responsibility.
The returned product must be in new and unused condition,
in the original box with all the documentation, parts and accessories
to insure full credit. "New and unused" means sale-able
condition, not dirty and not washed. We cannot accept returns for
an item with any indications that it has been used.
Return shipping costs are your responsibility unless
the item is damaged or defective. All returns are subject to a 30%
restocking fee and must be returned within 2 weeks (14 days) after
receiving the item. If you have any questions about the restocking
fee as it pertains to your order please call us before we ship the
product as once it leaves the warehouse we have incurred our cost.
We love satisfied customers so if you have any questions
about this policy, please feel free to contact us via e-mail at admin@HomeandPersonalSecurity.com
or via telephone at 1-801-486-4156.
Note: Shipping charges
cannot be refunded.
Please allow us 10-14 days once we have received your
return to process and credit your credit card.
Damaged or Defective Items
If your order arrives at your door damaged, broken or
defective, we will either replace the broken parts if possible or
ship out a new one completely at our expense.
Requests for replacement parts will be processed as
quickly as possible. Please note that we are not able to express ship
replacement pieces.
We work hard to make your shopping experience at HomeandPersonalSecurity.com
an enjoyable one.
Credit and Return Time
Please give us some time to process your return/exchange.
It takes about 10 business days for us to receive the returned or
exchanged product back from you. Within 72 hours of receiving the
item back in our warehouse, you will receive an e-mail that reflects
that your credit card has been credited.
All refunds granted are for the purchase price of the
product only and can only be issued to the credit card used at purchase.
Canceling Your Order
If you have placed an order and would like to cancel
it, please call us at 1-801-486-4156 within four hours of placing
your order to cancel it free of any charges.
Don't worry! Even after the four hours, our friendly
customer service will do all that we can to stop the items from being
processed and/or shipped but there is no guarantee that we will be
able to stop it in time.
HomeandPersonalSecurity.com reserves
the right to cancel any order due to pricing changes with manufacturers,
pricing errors, ommissions, mistakes, or for any other reason. While
we make every effort to satisfy every customer and fill every order,
occasionally we make a mistake on our website regarding pricing, instock
status of a product, or description. In these instances customer service
will notify you of the mistake and ask if you would like to cancel
the order or proceed with the correct pricing or information.
HomeandPersonalSecurity.com Privacy Policy
Information We Collect and How We Use It
We will never sell any customer information, including
e-mail addresses, to any third party. This is our pledge to you, our
customer. Any information gathered on this site will be used only by
Homeandpersonalsecurity.com for the purpose of setting up commercial accounts
and communications regarding orders placed with Homeandpersonalsecurity.com.
Homeandpersonalsecurity.com collects certain information from and
about its users three different ways: from our Web Server logs, the
user, and with cookies.
A. Web Server Logs and Cookies: A cookie
is a small text file placed on your computer’s hard disk by
a Web page server. Cookies cannot be used to run programs or viruses
and ours automatically delete themselves after 5 days if you have
not created a shopping cart during that time.
When you visit our site we may track information to
administer the site and Homeandpersonalsecurity.com may use the cookies to track
your shopping cart information once you begin actively shopping here.
The cookie also eases your shopping experience by loading pages faster.
B. Personal User Information: Visitors
to our site can register to purchase merchandise. When you register,
we will request some personal information such as name, address, email,
telephone number, fax number, account number, and other relevant information.
If you are purchasing merchandise we will also request financial information.
The financial information we collect is used only to bill you for
the merchandise you purchased. If you purchase using a credit card,
this information may be forwarded to your credit card provider. For
other types of registration, we may ask for the relevant info.
One month after your order is placed your credit card
information is automatically deleted from our database. Your privacy
is our first and main concern. We understand you want to purchase
home security products and systems online and not have to worry about
compromising your personal information to do so.
Limitations: Even though we try our best to ensure
your privacy and security and always look to use the best available
and tested technologies to guard and protect our Web site and our customers,
we face the same risks as all Internet companies.

100% secure shopping at HomeandPersonalSecurity.com - Trusted
since 1998
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